Customer Se Feedback Kaise le ~ wiki hindi

Customer Se Feedback Kaise le

Dosto , kisi bhi business ko safal banane ke liye costumers sabse important hote hai aur customer ko banaye rakhne ke liye unka feedback Lena bhi sabse jaruri baat hain. Jab koi business man customer se unka feedback leta hai tab use pata chalta hai ki wah customer us product ko istemal karate samay kya mahsus karata hai aur konsi baate hai jo hame improve karne ki jarurat hai taaki uska grahak bane rahe. Jo business man apane customer se feedback lete hai aur apane product ko improve karate hai wah success ki rah par chal padte hai. Isliye agar apko bhi ek safal business man banane ke liye customer se feedback kaise le is baare me janana hai to yah article dhyan se padhe.


Customer Se Feedback Kaise le

1] survey kare

Dosto customer se feedback lene ka yah bhi aasan aur bahut hi asardaar tarika hai aur is tarike se customer ka feedback aap kam lagat se le sakte hain. Internet par bahut se online survey tools hai jinaka upyog aap survey karne ke liye kar sakte hai. Online survey tools ka upyog karke customer se feedback lene ke liye aapko grahko ke email address tak pahuchane ki avashyakata hogi uske liye aap CRM Software program ka upyog kar sakte hain. Jab aap survey karate hai tab aapki language clear honi chahiye aur customer Target aur demographic ke sath gathbandhan kiya jana chahiye.

 2] social media ka upyog kare

Dosto, facebook, instagram, twitter jaisi best social media sites hai jahase aap customer ka feedback prapt kar sakte hain.aap trip advisor, city search jaisi website par jakar dekh sakte hai ki customer aapke bare me kya kahte hain. Aap us sites pe jakar apane grahko ke aapke bare me jo vichar hai unhe sun sakte hai ya usne directly feedback prapt kar sakte hai. Aap un platform par question puchh sakte hai lekin aapko yah bhi batane ki jarurat hai ki aap kaun hai aur kya karna chahte hain.

3] E-mail ka upyog kare

Aap apane garahko ko email kare aur unse aapne E-mail dwara di huyi questionnaire bharne ke liye kahe aur sabhi prashno ke javab dene ke liye kahe. Aisa karne se wah apke service se jude har sawalo ka javab denge isliye yah grahko se feedback prapt karne ka accha tarika hain. Agar unhone diya hua survey negative hota hai to aap unse puchhe ki ham aapke liye apane service me kya improvement kar sakte hain.

4] live chat kare

Dosto, live chat bhi customer se feedback prapt karne ka best tarika hain. Kyonki live chat aapko customer se directly baat karne ka aur unki requirements aur feedback prapt karne ka option deta hain.taki aap unki samasyaye aasani se hal kar sake.live chat ko monitor karne ke liye dedicated person ki jarurat hoti hai.

5] comment card ka upyog kare

Dosto yah bhi customer se feedback prapt karne ka purana aur behtarin tarika hain. Comment card se customer se feedback tools  restaurant, salon, spas ke liye important hain. Aap jo bill aapke grah ko ko sopte ho usme comment card feedback tools add kare taki wah apana opinion de sake. Aap us comment card me chhote aur important sawal hi add kare. Aap comment card ke bottom me details ka longer section provide kar sakte hain.

6] order confirmation page par feedback le

Jab bhi aapka customer aapko order deta hai tab unse feedback le ki hamare service aur order ke bare me unka experience kaisa tha. Yah retailer ke liye unki website aur show areas par information prapt karne ka behtarin tarika hai jaha improvement ki avashyakata hain.

7] website par feedback form ka upyog kare

Jab aap apane website par feedback form ka upyog karte hai tab aap grahko ka aasani se feedback le sakte hai aur grah ko ke question aur problem padhkar solve kar sakte hain. Dosto lekin iski downside bhi hai kyonki website hackers dawara hack ho sakti hai aur yah bahut sensitive matter hai jiski vajah se aap anjane me grahko ko spam kar sakte hain. Isliye apani website ko hackers se secure rakhana jaruri hain.

8] card abandonment par feedback prapt kare

Card abandonment par feedback prapt karke aap jaan sakte hai ki graho ne konse reason ki vajah se product kharidana pasand nahi kiya aur us product ko chhod diya taaki aap product ko improve karke sabhi reason ko solve kar sake.

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9] protsahan aur loyalty offer kare

Jab aap loyalty aur reward point ki offer dete ho tab grah ko se feedback lena aasan ho jata hain. Agar aap apane grah ko ko product par offer provide karenge tab grahak aapke questionnaire par feedback jarur dega kyonki use offer milegi.

Customer. Ki aapke bare me kya feeling hai yah jaane ka feedback yah sabse behtareen tarika hain. Lekin sirf feedback prapt karna apke liye paryapt nahi hai aapko un feedback par kaam karna hoga aur unpe creativity ka upyog karna hoga. Kyonki aap feedback ka sakaratmak tarike se upyog karke jaha kami ho use dur kar sake.

Dosto, isi tarh aap apane customer se feedback le sakte hai agar aapko yah article accha laga hai to aap is article ko apane un dosto ke sath share kare jo customer se feedback lena chahte hai thank you.
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